100% of net profits from RLF merchandise sales goes towards fulfilling our mission of raising awareness of childhood cancer and directly impacting families in their time of need.

PROCESSING AND PRODUCTION

Please allow 1 -3 business days for your order to process and an additional 1-3 business days for production. Most items are designed and made in-house. We appreciate your patience as we provide you with high-quality, unique designs that support families battling childhood cancer.

FREE AND EASY RETURNS

If you are unsatisfied with your order, we are more than happy to accept returns or exchanges within 30 days of the delivery date if the product is in its original condition.

CUSTOMER SERVICE

We are here to provide you with high quality items that you will love. Please contact us with any questions or concerns at merch@RoseLowensteinFoundation.org

SHIPPING POLICIES

  • US – Priority – 3-6 business days
  • Shipping costs are based on a flat rate of $8 plus an additional $2.00 for each additional item, up to a maximum of $16 in S&H.
  • Please note: Due to Holiday order volumes, your order may take several days to ship.
  • Please note that our shipping method timelines apply to business days only, and do not include weekends or holidays.
  • During the holidays, shipping times may be extended.

PRODUCT AND STOCK

We are unable to guarantee that certain items will be in stock. However, we are constantly adding and creating additional styles and items to our line. If you have questions concerning in-stock availability or are looking for a specific color or style of merchandise, please contact Aimee or Stephanie at merch@roselowensteinfoundation.org